Terms of service

Welcome to Tasia Online, Tatjana Brković s.p. (“Company”, “we”, “our”, or “us”). By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before using our website.

1. Company Information

Business Name: Tasia Online, Tatjana Brković s.p.
Business Address: Bernetičeva 18, 6000 Koper, Slovenia
Email: tasia.eushop@gmail.com
Business Registration Number: 7328974000
VAT Number: SI94926883

2. Acceptance of Terms

By accessing this website or placing an order, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • You agree to comply with these Terms and all applicable laws and regulations.
  • You will provide accurate, complete, and current information during checkout and account registration.

If you do not agree with these Terms, please do not use our website or services.

3. Products and Services

We strive to provide accurate product descriptions, pricing, images, and availability information. However:

  • Product colors and appearance may vary slightly depending on your device display.
  • Product availability may change without notice.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

All products listed on our website are subject to availability.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable currency and include or exclude taxes as clearly stated during checkout.

Customers are responsible for:

  • Providing valid payment information.
  • Paying all applicable taxes, shipping fees, customs duties, or import charges.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

5. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders at our discretion.
  • Limit quantities purchased per customer or household.
  • Cancel orders suspected of fraudulent or unauthorized activity.

If your order is canceled after payment has been processed, a full refund will be issued.

6. Shipping and Delivery

We ship products to supported countries and regions listed on our website.

Delivery times are estimates only and may vary due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Events beyond our control

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect addresses provided by customers.

For detailed information, please review our Shipping Policy.

7. Returns and Refunds

We want customers to be satisfied with their purchases.

Eligible returns and refunds are handled according to our Refund Policy. Products must meet the return conditions outlined in that policy.

Refunds are processed back to the original payment method after the returned item is inspected and approved.

8. Account Responsibility

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Restricting access to your account
  • All activities that occur under your account

You agree to notify us immediately of any unauthorized access or security breach.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Attempt to interfere with website security or functionality
  • Upload malicious software, viruses, or harmful code
  • Copy, reproduce, or exploit website content without written permission
  • Engage in fraudulent transactions or abuse our services

We reserve the right to suspend or terminate access for violations of these Terms.

10. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of Tasia Online, Tatjana Brković s.p. or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services. These links are provided for convenience only.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by third parties

Users access third-party websites at their own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the collection and processing of your information in accordance with our Privacy Policy.

13. Limitation of Liability

To the maximum extent permitted by law, Tasia Online, Tatjana Brković s.p. shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Delivery delays outside our control
  • Technical interruptions or website downtime

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product purchased.

14. Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, except where required by applicable law.

We do not guarantee uninterrupted access to the website or error-free operation.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Slovenia.

Any disputes arising from these Terms or use of the website shall be subject to the jurisdiction of the competent courts of Slovenia.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Tasia Online, Tatjana Brković s.p.
Email: tasia.eushop@gmail.com
Address: Bernetičeva 18, 6000 Koper, Slovenia
Business Registration Number: 7328974000
VAT Number: SI94926883